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iRMX®
Installation and Startup
Order Number: 611032-003
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Copyright© 1992, 1993 and 1995 Intel Corporation, All Rights Reserved
REVISION HISTORY
DATE
-001
Original Issue
08/92
-002
Revision One
12/93
-003
Revision Two
12/95
2
Quick Contents
Choosing Your Installation
Chapter 1
IRMX Installation Procedures
Chapter 2 - Chapter 5
IRMX Getting Started Chapters
Chapters 6 - Chapter 9
IRMX Appendices
Appendix A - Appendix G
Index
Service Information
Installation and Startup
3
Notational Conventions
Most of the references to system calls in the text and graphics use C syntax instead
of PL/M (for example, the system call send_message instead of send$message). If
you are working in C, you must use the C header files, rmx_c.h, udi_c.h and
rmx_err.h. If you are working in PL/M, you must use dollar signs ($) and use the
rmxplm.ext and error. lit header files.
This manual uses the following conventions:
• Syntax strings, data types, and data structures are provided for PL/M and C
respectively.
• All numbers are decimal unless otherwise stated. Hexadecimal numbers
include the H radix character (for example, OFFH). Binary numbers include the
B radix character (for example, IIOIIOOOB).
• Bit 0 is the low-order bit. If a bit is set to 1, the associated description is true
unless otherwise stated.
• Data structures and syntax strings appear in this font.
• r? denotes an invisible file.
• System call names and command names appear in this font.
• PL/M data types such as BYTE and SELECTOR, and iRMX data types such as
STRING and SOCKET are capitalized. All C data types are lower case except
those that represent data structures.
• Whenever this manual describes I/O operations, it assumes that tasks use BIOS
calls (such as rq_a_read, rq_a_write, and rq_a_special). Although not
mentioned, tasks can also use the equivalent EIOS calls (such as rq_s_read,
rq_s_write, and rq_s_special) or UDI calls (dq_read or dq_write) to do the
same operations.
iS> Note
Notes indicate important information.
A CAUTION
Cautions indicate situations which may damage hardware or data.
4
Contents
1 Introduction
Welcome to the iRMX® Family of Operating Systems! 17
Package Inventory 17
Software 17
Documentation 18
Registration 19
Important “Getting Started” Files 19
Deciding Which Installation Procedure to Perform 20
What To Do If You Need More Help 23
Support Services Terms & Conditions (World-Wide Services) 23
Customer Support Offerings 25
When to Use Customer Support 25
Free Hardware Support 25
24-Hour Automated Technical Support 26
Additional Product Support 27
Software Licensing Information 29
How to Make Copies of the Software 29
Incorporation Administration and Permit Labels 30
2 Installing IRMX for Windows on a PC-compatible
System
Hardware Requirements 33
Software Requirements 34
Decisions You Must Make Before Installing Software 34
Installation Media 35
Install Procedure 35
Step 1 . Prepare the Hard Drive 35
Step 2. Execute Install 36
Installation and Startup
Contents
5
Step 3. Check config.new and autoexec. new 39
A. Save Original Files 39
B. Edit autoexec. new and config.new 39
C. Rename the Changed Files 40
Step 4. Reboot the System 40
Step 5. Copy iRMX for Windows to an iRMX Partition 40
A. Create or Prepare the iRMX Disk Partition 40
B. Start iRMX for Windows from the DOS Partition 41
C. Switch to the iRMX Logon Prompt 41
D. Attach the iRMX Partition 41
E. Copy the iRMX Software 42
Step 6. Install Soft-Scope Cross Debugger 42
Step 7. Where to Go Next 43
3 Installing IRMX for PCs on a PC-compatible
System
Hardware Requirements 45
Software Requirements 46
Decisions You Must Make Before Installing Software 46
Installation Media 47
Install Procedure 47
Step 1 . Copy DOS Software 48
Step 2. Hard Drive Preparation (DOS Disk Partition) 49
Step 3. Hard Drive Preparation (iRMX Disk Partition) 50
A. Insert Boot Diskette 51
B. Reboot System 51
C. Switch to Commands Diskette 51
D. Create the iRMX Disk Partition 51
E. Switch to the iRMX Prompt 51
F. Run Install from Commands Diskette 52
G. Switch Back to the DOS prompt 53
H. Establish DOS Network Drive Z 53
I. Remove Commands Diskette 53
Step 4. Execute Install 53
Step 5. Clean-up Steps When Installing on an iRMX Partition 56
A. Insert the Commands Diskette 56
B. Return to the iRMX Logon Prompt 56
C. Logon 56
D. Follow Console Instructions 56
E. Use the iRMX for PCs Bootstrap Loader 57
Step 6. Reboot the System 58
Step 7. Where to Go Next 58
6
Contents
4 Installing the iRMX III OS on Multibus I Systems
Minimum System Requirements 60
Multibus I Boards 60
Preparing for the Installation 60
Step 1. Running the Board Diagnostics 62
Running the System Confidence Test 62
Step 2. Booting from the Start-up Boot Diskette 63
To Boot from a Low-Density Diskette 63
To Boot from a High-Density Diskette 63
Step 3. Logging On and Setting the Date and Time 65
Step 4. Determining Disk Parameters 67
Step 5. Formatting the Disk and Installing Software From Tape 70
Full Format Option 70
Partial Format Option 71
What Happens to Current Files When Installing Over a
Previous Release 7 1
Renaming Files With Existing _old Extensions 72
Performing a Partial Eormat 72
Step 6. Logging On and Copying the Start-up Boot System 73
Step 7. Setting Up Your Terminal 74
Step 8. Updating Your Software 75
Step 9. Generating a Default OS 75
A. Additional Step for Non-SCSI Boards 75
B. Making a New Version of the OS 77
Step 10. Testing by Booting from the Hard Disk 80
Step 1 1 . Copying the New Version over the Start-up Version 81
Step 12. Taking Precautions for System Security 82
Step 13. Merging the User and Configuration Piles 83
User and Alias Piles 83
Alias Additions 84
Configuration Piles 85
Where to Go Next 87
5 Installing the IRMX III OS on Multibus II Systems
Minimum System Requirements 90
Multibus II Boards 90
Preparing for the Installation 91
Step 1. Testing the System Hardware 93
Step 2. Booting Prom the Start-up Boot Diskette 95
Step 3. Logging On and Setting the Date and Time 97
Step 4. Determining Disk Parameters 99
Installation and Startup
Contents
7
Step 5. Formatting the Disk and Installing Software From Tape 102
Full Format Option 102
Partial Format Option 103
What Happens to Current Files When Installing Over a
Previous Release 104
Renaming Files With Existing _old Extensions 104
Performing a Partial Eormat 105
Step 6. Logging onto the System 106
Step 7. Setting Up Your Terminal 106
Step 8. Modifying BPS Piles for Non-default I/O Server Boards
and Devices 108
Modifications for 486/133SE Board 108
Modifications for SBC P5090ISE, P5 120, and P5090 Boards 109
Modifications for Hard Drive Type 109
Step 9. Updating Your Software 110
Step 10. Generating a Default Operating System for the I/O
Server Board 110
Step 11. Testing by Booting from the Hard Disk 113
Step 12. Copying the New Version Over the Start-up Version 115
Step 13. Taking Precautions for System Security 116
Step 14. Merging the User and Configuration Piles 1 17
User and Alias Piles 1 17
Alias Additions 118
Configuration Piles 119
Where to Go Next 122
6 iRMX for Windows Specifics
Configuring DOS for Extended Memory 125
Customizing the OS 128
Starting iRMX for Windows 128
Starting iRMX for Windows from a DOS Partition 129
Starting iRMX for Windows from an iRMX Partition 129
Starting iRMX for Windows from Config.sys 130
Logging On 132
Using the Hot Keys 132
Toggling the Console Between DOS and iRMX Operation 132
Changing the Console Colors 133
Breaking to the SDM Debug Monitor 133
Restarting the System 134
8
Contents
Networking Capabilities 134
Network Software Choices 135
Using iRMX-NET 136
Accessing DOS -formatted Diskettes from the iRMX Prompt 137
Using a DOS-formatted Hard Drive from the iRMX Prompt 138
Using an iRMX-formatted Hard Drive from the DOS Prompt 138
Using the WTERM Sample Application 139
Running WTERM 140
Initializing iRMX for Windows for Shutdown 140
7 iRMX for PCs Specifics
Switching Between DOS and iRMX for PCs 141
Customizing the OS 142
Starting iRMX for PCs 142
Piles Used for Booting iRMX for PCs 143
Piles Used for Booting DOS 144
Logging On 145
Using the Hot Keys 145
Changing the Console Colors 145
Breaking to the SDM Debug Monitor 146
Restarting the System 146
Networking Capabilities 147
Using iRMX-NET 148
Configuring the Screen Saver 148
Initializing iRMX for PCs for Shutdown 149
8 Getting Acquainted with the Operating System
Logging On and Off 152
Logging On to the Operating System 152
Logging Off 153
Moving the Cursor 153
Bell Warning 153
Terminal Characteristics 153
Installation and Startup
Contents
9
Managing Files 155
Creating a Simple Data File 155
Displaying the Contents of Files 156
Copying to New Files 156
Replacing Existing Files 157
Concatenating Files 158
Renaming Files 159
Deleting Files 159
Using Devices 160
Device Names 160
Switching Diskettes 161
Uniform and Standard Granularity Diskettes 161
Using the Online Command Help 162
Using Online iRMX System Call Help 163
Using Online iRMX Manuals 163
Installing the Reader 163
Accessing the Online Manuals 165
9 Where To Go From Here i67
A Installed Directories
Directory Structure 173
Multibus I Minimum File Structure Needed 175
Multibus II Minimum File Structure Needed 176
B Changes and New Features in Manuals for this
Release
New Features 177
Commands, New and Changed 177
Compilers and Data Types 177
Configuration 178
Debugging 178
First-level Jobs 178
Loadable Jobs and Drivers 179
Networking, iNA 960 and iRMX-NET 179
Networking, TCP/IP and NES 180
Paging Subsystem 180
System Calls 181
Others 182
New Documentation of Existing Eeatures 183
10
Contents
C Limitations
iRMX for Windows General Limitations 185
iRMX for Windows-specific Limitations 185
Extended Memory Usage 186
Expanded Memory Usage 186
Ill-Behaved DOS Applications 186
DOS Application Installation 187
Real-time Performance Issues 187
Networking and Communication 187
DOS Debuggers 188
Software Interrupts 188
Hardware Sharing 188
Accessing Serial Devices 188
Priority Level 189
Invisible Piles 189
Last Cylinder Usage and RDISK 190
Printing 190
EDOS Pile Driver 191
RTE Calls 192
Message Passing Limitations 193
Low-density Diskette Install Produces Incompatible Shutdown
Command 193
Delete_task or Suspend_task Deadlock Problem 194
D Configuration Requirements for PC Platforms
Intel OEM PC Platforms With a PCL2(A) Board 196
SBC 386SX Platform 196
SBC 486DX33 and 486DX66 Platforms 197
HOSTESS 550 Terminal Controller 198
Digiboard Asynchronous Communications Boards 198
E Changing Memory Size During the iRMX III OS
Installation
Changing the Memory Size 199
Installation and Startup
Contents
11
F Hardware Modifications for the iRMX III OS
Installation
How To Use This Appendix 201
Multibus 1 CPU Boards 202
SBC 386/12 CPU Board 202
SBC 386/12S CPU Board 202
SBC 386/2x/3x CPU Boards 203
SBC 486/12S CPU Board 204
Multibus 11 CPU Boards 205
MIX 4867X33, MIX 486DX66, and MIX u86/020A CPU Boards 205
SBC 486/166SE and 486/133SE CPU Boards 207
SBC 386/258(D) Boards 207
Peripheral Controller Boards 208
SBC 208 Elexible Diskette Controller 208
SBC 214 Peripheral Controller 209
SBC 215G Hard Disk Controller 209
SBC 220 SMD Disk Controller 212
SBC 221 Peripheral Controller 212
SBX 217C Cartridge Tape Controller 212
SBX 218A Elexible Diskette Controller 213
Communications and I/O Controller Boards 214
SBC 186/410 Serial Communications Controller 214
SBC 534 Eour Channel Communications Expansion Board 214
SBC/SXM 544A Communications Controller 215
SBC 546 Terminal Controller Board 216
SBC 547 Terminal Controller Board 217
SBC 548 Terminal Controller Board 217
SBC 549 Terminal Controller Board 218
SBC 188/48 and SBC 188/56 Communications Boards 218
SBX 35 1 Serial I/O Module 222
SBX 354 Serial I/O Module 223
SBX 279A Graphics Module 224
SBX 350 Parallel I/O Module 224
Networking Controller Boards 225
SBX 586 Network Controller 225
SXM 552A Ethernet Communication Engine 226
Modifications to Non-Intel Controller Boards 227
Adaptec 1542 A Intelligent Host Adapter (SCSI) 227
Comptrol Hostess 550 Serial Controller 228
NCR ADP-20 Elexible Disk Controller 228
DigiBoard DigiCHANNEL PC/4, PC/8, and PC/16 Controllers 229
12
Contents
G Error Messages
Non-Fatal Error Messages 23 1
Fatal Error Messages 232
Handling Fatal Error Messages from the Tinstall Command 232
Handling Fatal Error Messages from the Install Command 233
Index 235
Service Information Inside Back Cover
Tables
4-1. BSE Device Name, Diskette, and Controller Information 63
4-2. Interleave Factors 67
4-3. Device Names and Numbers of Files for ST506 and ESDI
Hard Disks 68
4-4. Device Names and Numbers of Files for Generic SCSI Hard Disks
on an SBC 22 IS Controller 68
4-5. Device Names and Numbers of Files for SCSI Hard Disks
(386/12S and 486/12S only) 69
4-6. Directories Renamed in a Multibus I Installation 72
4-7. Terminal Names Defined in the termcap File 74
4- 8. Files Generated by mksys for CPU Boards 77
5- 1. Device Names and Numbers of Files for SCSI Hard Disks 100
5-2. Directories Renamed in a Multibus II Installation 104
5-3. Terminal Names Defined in the termcap File 107
5- 4. Files Generated by mksys for I/O Server Boards as CPU Boards Ill
6- 1. Hot Keys 132
7- 1. Boot Command Selection 142
7- 2. Hot Keys 145
8- 1. Function Keys and Special Characters 154
C-1. Sequential I/O Performance Benchmark 192
D-1. Intel PCF2(A) Network Interface Adapter Board 196
D-2. SBC 386SX Platform 196
D-3. Controller Boards for SBC 386SX CPU Board 197
D-4. SBC 486DX33/486DX66 Platform 197
D-5. HOSTESS 550 Terminal Controller 198
D-6. Digiboard Switch Settings 198
F-1. SBC 386/2x/3x CPU Boards 203
F-2. MIX 4867X33, MIX 486DX66, and MIX u86/020A CPU Boards 205
Installation and Startup
Contents
13
F-3. Bus Arbitration Mode Selection for the MIX 386/020A, and
486/020A Boards 206
F-4. Bus Arbitration Mode Selection for the MIX 486SX33, 486DX33,
and 486DX66 Boards 206
F-5. SBC 486/166SE and SBC 486/133SE CPU Boards 207
E-6. SBC 386/258(0) Boards 207
E-7. SBC 208 Board Jumper Changes 208
E-8. SBC 214 Board Jumper Changes 209
E-9. SBC 215G Board Jumper Changes 210
E-10. SBC 220 Board Jumper Changes 212
E-11. SBX217C Module Jumper Changes 213
E-12. SBX 21 8A Module Jumper Changes 213
E-13. SBC 534 Board Configuration Information 214
E-14. SBC 544 A Board Jumper Changes 216
E-15. SBC 546 Board Jumper Changes 217
E-16. SBC 549 Board Jumper Changes 218
E-17. SBC 188/48 and SBC 188/56 Board Jumper Changes 219
E-18. SBX 35 1 Module Jumper Changes 222
E-19. SBX 354 Module Jumper Changes 223
E-20. SBX 350 Module Jumper Changes 224
E-21. Line Printer Pin Assignments 225
E-22. Adaptec 1542A Jumper Connections 227
E-23. HOSTESS 550 Terminal Controller 228
E-24. NCR ADP-20 Elexible Diskette Switch Settings 228
E-25. PC/4 I/O Addresses 229
E-26. PC/8 I/O Addresses 229
Figures
5- 1. Sample Board and System Test Report 94
6- 1. Memory Map of the System 127
9-1. Recommended Documentation Roadmap for New Users 168
9-2. Recommended Documentation Roadmap for Experienced Users 169
14
Contents
CHOOSING YOUR INSTALLATION
This section helps you decide which iRMX installation procedure to perform. This
chapter is in the section:
Chapter 1.
Introduction
Introduction
Welcome to the iRMX® Family of Operating
Systems!
The iRMX® Operating System runs on Intel386™, Intel486™, Pentium®, and
Pentium Pro microprocessor-based single board computers and other
microcomputers based on these microprocessors. There are three versions of the
iRMX Operating System (OS): iRMX for PCs, iRMX for Windows, and the
iRMX III OS. With any iRMX OS, you can develop applications that require
preemptive, priority-based multitasking and real-time response.
This manual:
• Guides you through the installation procedure appropriate for you
• Shows you how to get help on using the OS
• Shows you how to boot the system and enter simple commands
• Shows you how to get the most from the documentation
Package Inventory
Before installing an iRMX OS, check the contents of your package against the
contents listed in the Customer Letter. Make sure that you have all the tapes,
diskettes, documentation, and other materials. If your package is not complete,
contact Intel Customer Support. In the United States and Canada, call
1-800-257-5404 to contact your Intel Sales Representative or Intel Authorized
Distributor.
Software
The iRMX Software Package includes:
• iRMX III OS software, iNA 960, iRMX-NET, TCP/IP and NFS, demonstration
software, and the Aedit text editor
• iRMX for Windows OS
• iRMX for PCs OS
Installation and Startup
Chapter 1
17
These tools and languages are also provided with the OS:
• iC-386
• Support files for developing applications using third-party compilers.
• ASM386 and utilities (BLD386, BND386, LIB386, and MAP386)
• PL/M-386
• Soft-Scope Debugger
Documentation
The following operating system documentation is included in this package:
• Installation and Startup (this manual)
• Introducing the iRMX Operating Systems
• System Concepts
• Master Index
• Programming Concepts for DOS and Windows
• Driver Programming Concepts
• Network User's Guide and Reference
• TCP/IP and NFS for the iRMX Operating System, including Quick Reference
to Telnet and FTP
• System Call Reference
• Command Reference, including Quick Reference to Commands
• C Library Reference
• Programming Techniques and AEDIT Text Editor
• Real-Time and Systems Programming for PCs by Christopher Vickery
• System Debugger Reference
• System Configuration and Administration
• MSA for the iRMX Operating System
• ICU User's Guide and Quick Reference
• iC-386 Compiler User's Guide
• Soft-Scope Debugger User’s Guide, including the Quick Reference
• Intel386 Family Utilities User's Guide
• ASM386 Macro Assembler Operating Instructions and ASM386 Assembly
Language Reference
• PL/M-386 Programmer's Guide
For more background information, you can request these manuals through your
nearest Intel Sales Office:
• Intel386 Family System Builder (DOS), part # 481342-001
• Bootstrap Loader Reference Manual, part # 464244-002
• 80387 Support Library Reference Manual, part # 455497-001
18
Chapter 1
Introduction
Registration
Please complete the Product Registration card included with your package.
Sending in your completed registration card enables you to receive telephone
support during the term of the product warranty period.
To register the software, fill out the software registration card and fax it or mail it
to Intel. Your registration number is listed on the registration certificate.
iS> Note
European customers must affix appropriate postage if mailing the
registration. Alternatively, you may fill in the registration card
and fax it to the USA fax number given on the card.
Important “Getting Started” Files
After performing the installation you might want to examine these files:
readme.txt describes known problems and workarounds, and important
last-minute information that did not make it into the manuals.
motes, txt describes incorporation information and lists problems fixed since the
last release.
features.txt describes major and minor changes this release of the operating
system.
You can find each of these files in the top-level directory rmx386 after the
installation is complete.
Installation and Startup
Chapter 1
19
Deciding Which instaiiation Procedure to Perform
Chapters 2 through 5 present different iRMX OS installation procedures. The one
you use depends on the platform on which you are installing the software and
whether you want to run the iRMX OS concurrently with DOSAVindows or run
iRMX OS exclusively. Use this list to see which install procedure you should
perform:
Chapter 2 Use the install procedure in this chapter if these conditions are true:
• The platform you are installing software on is a PC or
a PC-compatible board in a Multibus I or II system.
PC-compatible boards in a Multibus system include:
SBC PCP4 (Multibus I)
SBC 386/SX (Multibus I)
SBC 486/DX33 (Multibus II)
SBC 486DX66 (Multibus II)
SBC P5090[V] (Multibus II)
• You want the iRMX OS to run concurrently with DOSAVindows
(installation of iRMX for Windows). In this environment,
Windows 3.0, 3.1, and 3.11 are supported. Windows for
Workgroups 3.1 and 3.11 as well as Windows 95 and Windows
NT are not supported in this environment.
or
The platform on which you are performing the installation will be
a purely DOSAVindows-hosted development environment (no
run-time iRMX OS available). DOSAVindows-hosted
environments allow development of loadable iRMX applications
using both Intel and third-party DOSAVindows development
tools. With this environment you cannot run iRMX applications
or fully develop embedded iRMX applications. To run the
applications, you must use a separate system that has an iRMX
OS installed. In this environment, any version of Windows or
Windows for Workgroups is supported.
20
Chapter 1
Introduction
Chapter 3 Use the install procedure in this chapter if these conditions are true:
• The platform you are installing software on is a PC or
a PC-compatible board in a Multibus system (see the previous list
of boards).
• You want the iRMX OS to run exclusively (installation of iRMX
for PCs). Running the iRMX OS exclusively means you will not
be able to switch between DOSAVindows (if you have it on the
system) and the iRMX OS without rebooting the system.
Chapter 4 Use the install procedure in this chapter if the platform you are
installing software on is a Multibus I board that cannot be run as a PC.
These boards include:
CPU Boards
SBC 386/12(S)
SBC 486/12(S)
SBC 386/2X
SBC 386/3X
Controller Boards
SBC 208
SBC 214
SBC 2150
SBC 220
SBC 221(S)
SCSI controller on SBC 386/12S and
486/12S boards
Installation and Startup
Chapter 1
21
Chapter 5 Use the install procedure in this chapter if the platform you are
installing software on is a Multibus II board that cannot or will not be
run as a PC.
These boards include:
CPU Boards
CPU + I/O Server Boards
SBC 386/120
SBC 386/258
SBC 386/133
SBC 386/258D
SBC 386/258
SBC 486/133SE
SBC 386/258D
SBC 486/166SE
SBC 486/125
SBC P5090[V]
SBC 486/150
SBC P5090ISE
SBC 486/133SE
SBC 486/166SE
MIX 386/020
MIX 386/020A
MIX 486/020A
MIX 486SX33
MIX 486DX33
MIX 486DX66
SBC 486DX33
SBC 486DX66
SBC P5090CPU
SBC P5120CPU
SBCP5120ISE
See also: Introducing the iRMX Operating Systems for information on iRMX
for PCs, iRMX for Windows, and the iRMX III OS versions of the
iRMX OS.
22
Chapter 1
Introduction
What To Do If You Need More Help
Intel stands behind its products with a world-wide service and support organization.
If you have problems installing the iRMX OS or have a question, call Customer
Support. Use the remainder of this chapter to learn about support services terms
and conditions, customer support offerings, and software licensing information.
Support Services Terms & Conditions (Worid-Wide Services)
1 . TO OBTAIN SERVICE
To be eligible for service under these terms and conditions, an authorized
representative of your company must sign and return the Intel Product and
Support Registration Certificate.
2. PHONE SERVICE
Please refer to Customer Support Offerings in this chapter for specific product
detail. Technical phone service is available by calling one of the numbers
listed on the inside back cover of this manual and enables you to communicate
directly with members of Intel's software support staff. Service is available as
listed Monday through Friday (excluding holidays). Technical phone support
is provided for one person per Product Registration Certificate.
3. EXCLUDED SERVICES
The services provided specifically exclude; (i) service for Software not used on
PCs based on the Intel386, Intel486 or Pentium, and Pentium Pro
microprocessor or on non-PC hardware not designated by Intel product
documentation as a supported configuration; (ii) hardware maintenance; (iii)
problem assistance for non-Intel software products; (iv) service or support for
source code and (v) service for software or hardware that has been
discontinued by Intel. You may request application assistance or engineering
time not covered under this Agreement. Intel may, at its option, issue a
quotation for this service on a best reasonable efforts basis.
4. RESTRICTIONS/LICENSES
All services provided are subject to these terms and conditions. The Software
is provided under the terms and conditions of the Intel Developer Software
License Agreement.
5 . TERM OE THE AGREEMENT
The period of software service begins upon Intel's receipt of the unaltered,
executed Intel Product and Support Registration Certificate and shall continue
for a ninety (90) day period.
Installation and Startup
Chapter I
23
6. CONTINGENCIES
Intel shall not be liable for its failure to perform any obligation under this
Agreement due to unforeseen circumstances or causes beyond Intel's
reasonable control, including but not limited to, acts of God, war, riot,
embargoes, acts of civil or military authorities, fire, flood, accident, strikes,
inability to secure transportation, facilities, fuel, energy, labor or materials.
Time for performance will be extended by Force Majeure.
7. LIMITED WARRANTY
EXCEPT AS SET EORTH HEREIN, INTEL DISCLAIMS THE IMPLIED
WARRANTIES OE MERCHANTABILITY AND EITNESS EOR A
PARTICULAR PURPOSE. ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARE EXCLUDED AND SHALL NOT APPLY TO THE
SERVICES PROVIDED UNDER THIS AGREEMENT. INTEL NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME ANY
OTHER LIABILITIES IN CONNECTION WITH THE SERVICE OE THE
SOETWARE.
8. LIMITATION OE LIABILITY
INTEL SHALL NOT BE RESPONSIBLE EOR ANY LOSS OE PROEITS,
LOSS OE DATA, LOSS OE USE, INCIDENTAL, CONSEQUENTIAL, OR
SPECIAL DAMAGES WHETHER UNDER THIS AGREEMENT OR
OTHERWISE. IN NO EVENT WILL INTEL'S TOTAL LIABILITY
EXCEED THE SUM PAID TO INTEL EOR THE SERVICES PROVIDED
HEREUNDER.
9. CONTROLLING LAW
This Agreement shall be governed by, subject to and construed according to
the laws of the State of Oregon. Eor purposes of applying Oregon law, this
Agreement shall be deemed to have been entered into and wholly performed in
Oregon.
YOU MAY CONTACT INTEL AT 1-503-696-5025 OR THE ADDRESS BELOW
IE YOU HAVE ANY QUESTIONS ABOUT THIS AGREEMENT.
Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-9987
Attn; OEM Modules Operation Customer Support, HE3-55
24
Chapter 1
Introduction
Customer Support Offerings
Intel offers a wide variety of customer support. These subsections provide an
overview of the customer support offerings.
When to Use Customer Support
Customer Support is important at all stages of the product cycle. Intel Support
engineers have the experience and expertise that can save valuable development
time. Their knowledge of Intel boards, systems, software, and development tools
can help you get your product to market sooner, boost your productivity, and insure
compatibility with future Intel products. As the application or product
development is completed and production starts, sustaining support becomes a
valuable service. Intel offers several services that allow you to pick the right type
of support you need.
Intel’s Software Support offers several ways to get help from qualified and
professional engineers. To provide you with the support-level most convenient to
you, Intel offers several avenues to get answers to your questions.
Free Hardware Support
For customers requiring support for Intel-manufactured Multibus I and Multibus II
products, Intel Hardware Support engineers staff the phones 5 days a week Monday
to Friday.
To obtain hardware support and repairs, please refer to the telephone and fax
numbers given on the inside back cover of this manual.
CompuServe Forums
During normal business hours, Intel technical representatives periodically monitor
the Multibus and iRMX OS sections in the CompuServe INTELC forum.
Intel has developed the Intel Information Center that consists of multiple forums.
The Information Center is accessed by typing GO INTEL. The Multibus and iRMX
OS sections are located in the INTELC Eorum.
• The Intel Eorum (GO INTELE)
• The Intel Architecture Labs Eorum (GO INTELA)
• The Intel Components/Embedded Tools Eorum (GO INTELC)
Installation and Startup
Chapter 1
25
The Intel Components/Embedded Tools Forum contains sections that provide
technical support for designers using or contemplating the use of the Intel iRMX
Operating System Family of products and current Multibus I and Multibus II
product families, including: SBC, MIX, and SBX. If you have a problem or
question about the iRMX Operating System or Multibus hardware, simply post a
message in the Multibus or iRMX OS sections within the INTEFC forum. If you
would like a list of features, documentation changes, or the latest update, you can
find them in the Fibraries area. In it you will find many of the more popular files
that are also found on Intel’s BBS.
24-Hour Automated Technical Support
Get your products to market faster, better, and cheaper with the help of Intel’s
Automated Technical Support. Intel’s Application Bulletin Board System (BBS)
and FaxBack System are at your service, 24-hours a day, without any subscription
charges. They are simple to use, so start today and you will have regularly updated
technical information in your hands.
• Tools information
• Multibus firmware upgrades
• Presentations
• Revised software
• Insite libraries
Intel’s Bulletin Board System
You can rely on Intel’s Application Bulletin Board System for the following type
of information:
• iRMX software drivers
• Early software versions
• Sample code
• Documentation
• New product information
The BBS allows file downloads of any of these files, for free, excepting normal
phone charges.
To use Intel’s Application Bulletin Board System, just dial one of the numbers
listed on the inside back cover of this manual, and the user-friendly system will
prompt you along. For new users, the first log-in allows you to register with the
system operator by entering your name and location. To access files on the BBS,
log in again 24-hours later.
• Settings: 9600 baud,n, 8,1
• Autobaud sensing for 1,200 through 14.4Kbaud modem.
26
Chapter 1
Introduction
FaxBack System
Order documents by phone for prompt delivery to your fax machine. The
following types of information are available:
• Design recommendations
• Stepping and errata notifications
• Multibus Exchange (MBX) notifications
• Product literature
• Tools and technical support material
• Application articles
• New product announcements
To use Intel’s FaxBack System, just dial one of the numbers listed on the inside
back cover of this manual, and you will be prompted for input. Be sure to have
your fax number handy. Each catalog is assigned an order code number and is
listed in the subject catalog. First time users should call FaxBack to order a subject
catalog since there are many products represented on this system. Use the catalogs
to reference the order number for the document you need, entering the number
when prompted. An example of the catalogs available are:
• System Catalog
• Microcontroller and FFASH catalog
• Multibus & iRMX Software catalog
• Multibus & iRMX Software Fact Sheets
• Microprocessor and Peripheral catalog
• Quality and Reliability catalog
To request the iRMX software and Multibus catalog, select Catalog #6.
For Multibus and iRMX Software Fact sheets, order Document #4750.
Additional Product Support
In addition to the basic support that is included with the product, a number of other
sources of support are available.
Literature
Intel maintains a literature service that provides User Guides, manuals, design
specifications and data sheets for Multibus and iRMX software products. The
literature service produces an Intel Literature Guide for OEMs and IS Vs that is
updated and published on a quarterly basis. To obtain this guide or to order any
literature call the following numbers: In North America call 1-800-548-4725 or
fax 1-708-296-3699 and in Europe contact your local Intel Sales Representative or
Intel Authorized Distributor.
Installation and Startup
Chapter 1
27
Training
Intel can offer an iRMX OS Training workshop built to your needs. To find out
more, call the following numbers in North America: 1-800-438-4769 or
1-503-696-5025.
intei's Reai Time Users Group (iRUG)
Just by purchasing the iRMX OS development kit, you are entitled to a free one-
year membership in Intel's Real Time Users Group (iRUG). Simply check the
appropriate box on the Product and Support Registration Certificate to register as a
member. iRUG is an international organization, formed in 1984, with several
thousand members.
iRUG hosts an annual conference, bringing members, Intel management and
technical staff together for three days of intensive technical seminars. iRUG also
publishes the Human Interface newsletter six times each year, hosts the iRUG area
within the INTELC forum, and maintains the iRMX Program Library with
hundreds of useful programs for the iRMX I, II, III, iRMX for PCs, and iRMX for
Windows operating systems.
To contact the iRUG organization in North America, call 1-800-255-iRUG,
1-216-224-2760, or fax 1-216-224-2769.
28
Chapter 1
Introduction
Software Licensing Information
As a registered licensee of the iRMX OS developer kit, you can begin development
of your application right away. However, when you are ready to distribute your
application, please follow the instructions below. Because the iRMX OS is an
OEM' software product, Intel assumes that you will be making copies of the
operating system to distribute with your product. Intel requires you to pay a
royalty fee for each copy you make. This section explains how you can make
copies of the software and describes how and when to use Intel Incorporation
Permit Labels and Licenses.
How to Make Copies of the Software
There are two different parts of your development kit software which you may
copy and pass on to your customers: the iRMX OS and the TCP/IP run-time
software. Every run-time copy you make must include the iRMX OS run-time and
requires a royalty fee. The TCP/IP software is optional and requires a separate
royalty fee.
Lirst, you must sign a Software Redistribution License agreement, available from
the iRMX Incorporations Administrator. To contact the Administrator from North
America call 1-800-257-5404 or from any region call 1-503-696-5025 and ask for
the iRMX Incorporations Administrator. After signing the agreement, you can
make run-time copies. The files which can be included in your product are listed in
rnotes.txt. This file may be found, once the iRMX Operating System is installed,
in the /rmx386 directory.
iS> Note
The developer kit contains other software that cannot be copied,
such as the compilers, a debugger, and parts of the networking
software. Contact the Intel Incorporations Administrator if you
need to make copies of these items.
’ OEM (Original Equipment Manufacturer): Someone who purchases products, integrates them, adds their
own value, and then sells the integrated product to an end user.
Installation and Startup
Chapter 1
29
Incorporation Administration and Permit Labels
Prior to redistributing the iRMX run-time software, you must sign a Software
Redistribution License Agreement and purchase an incorporations permit label for
each iRMX or TCP/IP run-time copy that you make. Both of these are available
from the iRMX Incorporations Administrator. To contact the Administrator from
North America call 1-800-257-5404 or from any region call 1-503-696-5025 and
ask for the iRMX Incorporations Administrator. Optionally, you may fax the
Administrator at 1-503-681-8497. In Europe, contact your authorized Intel
distributor for more information.
Affix the labels to a part of the product shipped to your end customer. The labels
may be affixed to the chassis of a system, a diskette, or a manual. The end
customer's site must keep one label for each run-time copy of the iRMX operating
system and one label fo
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